Privacy Policy - Flat Clearance Hayes

Introduction

Welcome to Flat Clearance Hayes. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Identification Information: This includes your name, email address, phone number, and other contact details.
Vehicle Information: Details about your vehicle, such as make, model, year, and condition.
Usage Data: Information on how you interact with our website and services, including pages visited and actions taken.
Payment Information: If applicable, your payment details for processing transactions.

How We Use Your Information

At Flat Clearance Hayes, we utilize your information to:

Provide and manage our services efficiently.
Personalize your experience on our platform.
Communicate with you regarding updates, offers, and important information.
Process transactions and manage billing.
Analyze usage patterns to improve our services.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Data Security

Your data security is crucial to us. We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure servers, and regular security assessments to prevent unauthorized access, alteration, disclosure, or destruction of your data.

Your Rights

You have the right to:

Access: Request access to your personal data that we hold.
Correction: Request corrections to any inaccurate or incomplete data.
Deletion: Request the deletion of your personal information, subject to certain exceptions.
Restriction of Processing: Request the restriction of processing your data under specific circumstances.
Data Portability: Request the transfer of your data to another service provider.

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and tailor our services accordingly. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. Please be aware that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page. Your continued use of our services after any modifications constitutes your acceptance of the updated Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your data to countries that may have different data protection laws than your own.

Legal Basis for Processing

We process your personal information based on your consent, the necessity to perform a contract with you, compliance with legal obligations, and legitimate interests pursued by our company.

Consent

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not consent to this policy, please do not use our services.

Feedback and Complaints

If you have any feedback or complaints regarding our privacy practices, please let us know. We take your concerns seriously and will address them promptly.

Effective Date

This Privacy Policy is effective as of October 27, 2023.